The role of delegates
PSA delegates are at the heart of the way we work. They are elected by members as union leaders in their workplace and are the first point of contact for information and advice.
The PSA invests in skill-development courses for our 3,300 delegates around the country. Many say the skills and confidence they’ve gained as delegates have enhanced their career prospects. Some of New Zealand’s most senior public servants were once PSA delegates.
Delegates play an important role in building the union’s influence at work, whether it’s to do with improving pay and conditions or giving members a collective voice in the decisions that affect their work.
Encourage people to join the union
Keep members up to date with union news
Help develop a collective view on workplace and bargaining issues
Help resolve workplace problems
Involve members in workplace decisions
Represent members’ views to management
Support members who ask for help
Link between members and organisers
Make the union visible in the workplace
Facilitate union meetings
Connect to wider delegate networks
The union also provides an extensive delegate development programme, opportunities to meet and discuss issues, and extensive information resources.
There is plenty of evidence to show that employers also benefit from a strong, collective union voice. It improves the work environment and this in turn enhances productivity and the quality of services.