Member Q&A - Kelly Gardiner


Each month we talk to a PSA Youth member and find out about their work and passions.

If you want to be involved in this feature let us know at psay@psa.org.nz

Kelly GardinerThis month we catch up with Kelly Gardiner – a Collections Officer at IRD.

What is your job and what do you do on an average day at work?

I am a collections officer at IRD. An average day for me at work consists of contacting people to resolve their debt issues and utilising enforcement tools for those who choose not to comply. 

What was a highlight at work for you in the past month?

Becoming a PSA union delegate! 

What would you say is the hardest thing about your job?

Being a Collections Officer certainly comes with its challenges! Having to say no or telling people that we will be taking further enforcement action against their debt which includes bankruptcy or liquidation is not my favourite thing to do. There can often be tears and very upset/angry people, so when faced with this it can be very hard to keep calm.

What brought you to join the PSA and the PSA Youth network?

I joined the PSA when I began working at IRD. I have always joined unions at previous jobs as they play an important role for worker bees and I want to support that.

Name some things you like about the PSA Youth network:

The people are cool, the training and there is generally always pizza offered at get togethers (which is always awesome!). 

How about when you aren't at work? What else do you like to do with your time?

I spend time with my children and I watch a lot of television. A lot.

What are your three favourite foods?

Cheeseburgers, potato chips and bread.

What are your three loves?

My family, music and cheeseburgers.

What are your three pet peeves?

Sniffers, people who cut their fingernails in public (I witnessed this on a plane once. Gross) and laziness.

What advice would you give your 18year old self?

Stop drinking, do some work. Anything else you would like to add? Get Out and Vote! Polling booths are now open and the countdown has begun for the main event on the 20th.

Also, if the opportunity is still there, I encourage you to get involved with the get out and vote campaign. I have recently done an evening on the phones calling other union members to help with their vote plan for this election. At first I thought no-one would be interested but it is heartening to know that everyone is getting out the vote and have been generally very positive about us calling!