The PSA Members App

For troubleshooting and answers to your questions about the PSA app, you can use our online help any time, email us, or call our helpline.

PSA App Screen 4 Copy

Search the tabs below for online support, or contact the Organising Centre (available Monday - Friday between 8:30am and 5:00pm): 

Email: enquiries@psa.org.nz
Phone: 0508 367 772

 

 

 

Google Play2For Android:
Click here to download the app from the Google Play Store 

 

App Store2

For Apple/iPhone: 
Click here to download the app from the Apple App Store

PSA App Screen 4

The PSA app has been updated and improved, so if you downloaded the PSA Members App before March 2020, then you can expect some changes.

Log in to the app using your MyPSA login and password to access a range of features from your phone, including:

  • Check and update your MyPSA contact details
  • View your PSA Collective Employment Agreement
  • Browse and redeem PSA Plus member benefits
  • Book a stay in our PSA Plus holiday homes
  • Access your digital PSA membership card 
  • Contact the PSA Organising Centre directly from the app

App Version 3.0 - Coming soon

Our developers are busy working on another app update, to be released by the end of 2020. The next app version will include exciting new features and functions, including:

  • Contact your workplace delegates directly
  • Join member networks on the go
  • Add a profile picture to your contact details 

If you already had the app downloaded before the recent release, you shouldn't need to download it again - it should update automatically. However, you may need to log out and then log back in. 

If you are having any problems loading the updated app, please delete the app and then reinstall the app on your phone. 

Please ensure you have the latest software installed on your smart phone, and space on your phone for the . The PSA Members App supports iOS 9.0 and above as well as Android 4.1 and above. Please try again once you have updated your operating system.

To login to the PSA Members App, you will need to have a MyPSA login.

 

Don't have a MyPSA login?

Register for your MyPSA login by clicking here, entering your membership number, and selecting your employer from the drop-down menu. Your login request should be processed within 24 hours, so please be patient if it doesn't work straight away. 

 

Forgot your MyPSA login?

Click here to reset your password. Remember, you'll need either your PSA member number or email address. 

 

My MyPSA login won't work on the app

If your MyPSA login isn't working in the app, the first thing to do is check that it works on a desktop. Click here to login to MyPSA

 

My MyPSA login works on the desktop, but not the app

If your MyPSA login works on a desktop but not in the app, please get in touch with the PSA Organising Centre. Make sure to give your full name, email address, and PSA membership number to help us support you.

Email: enquiries@psa.org.nz 
Freephone: 0508 367 772

 

Still having trouble? 

If you still have any issues, please contact the PSA Organising Centre and we will help you.

Email: enquiries@psa.org.nz 
Freephone: 0508 367 772

If you can login to the PSA Members App, your digital PSA membership card should be available at the top of each page - just click the card to enlarge.

Copy of PSA App Screen

If the card is "greyed out", won't open, or in any other way is not appearing, please contact the Organising Centre for support.

Email: enquiries@psa.org.nz 
Freephone: 0508 367 772