The New Normal

The Covid-19 pandemic will change our future in ways we cannot yet know.

PSA members care deeply for their families, communities and the country.

So we are inviting you to take part in a discussion about the future we want.

This discussion takes place at a time of economic uncertainty and the prospect of rising unemployment, but also a time when our public and community services have assumed a role of greater significance.


As we shift out of lockdown, some people say it’s time to get back to business as usual.

But we believe Covid-19 has exposed how ‘business is usual’ is not working for many people.

It has exposed a failure to support and protect many of us.

It has shown gaps in our fragmented health and disability system.

The absence of cars on our roads has revealed how our busy lives were contributing to the environmental degradation of our beautiful country.


As PSA delegate Pania Love asks “How can they say “business as usual?”

Pania, a care and support worker, takes pride in union members who took “unbelievable risks” to care for their fellow New Zealanders in the pandemic.

She takes pride in a country where we put people first.

“We have witnessed neighbours, whole communities, local businesses, marae, iwi, whānau and total strangers stand together to help those in need. Vote New Normal,” she says.


The PSA believes our focus should be on people and their wellbeing – and is pleased the Government has continued to take that approach to the rebuild.

But we believe we can do even better. Let’s bring about a New Normal through:

An Aotearoa Wellbeing Commitment:

Let’s commit to a collection of public services that will ensure all New Zealanders are cared for and can fully participate in our society

Equal pay:

Let’s help reduce inequality by settling equal pay claims and offering flexible work options for all

A better working life for everyone:

Let’s pay the living wage as a minimum to public and community service workers who served us so well through the pandemic

An Integral Role for Unions in tripartite decision-making:

Let’s strengthen the voice of workers


We are taking this discussion to your PSA sector committees and networks. If you want to have your say contact:

We’ll have more on our Building Blocks for Recovery and Change as we head towards Election 2020.

Also in this issue:

Life in Lockdown

Home became a workplace for thousands of PSA members during Level 4 lockdown.

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The Story behind the Fight for PPE

It was “humbling” for PSA delegate Jacob Crown to see how everyone stood together to campaign for PPE for care and support workers during the Covid Crisis.

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Stepping Up in a Crisis

Thousands of PSA members showed the value of what they do as they responded to a global pandemic by delivering essential services during the lockdown.

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From exploitation to empowerment

Within months of arriving in New Zealand, Mandeep Bela was being exploited by his employer.

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A big idea for unprecedented times

The Covid crisis has shown us that when New Zealanders pull together we can achieve amazing things.

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Our candidates for PSA President

A new PSA president will be elected by attendees at the PSA Congress in Wellington on November 16-18. Here are the candidates:

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Challenging Times for Local Government

Thousands of PSA members work for local authorities around New Zealand.

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Building Better Together

As we emerge from the COVID crisis, Working Life asks Council of Trade Unions President Richard Wagstaff how we should rebuild for a brighter future

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From Crisis to Resilience

The challenges the world faces to rebuild from the Covid crisis have been laid bare by International Trade Union Confederation General Secretary Sharan Burrow.

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Mana Wahine goes to Parliament

Te Runanga o Ngā Toa Āwhina members spread the word about their Mana Wahine treaty claim when they met with some of Labour’s Māori Caucus at Parliament in March.

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Doing the Mahi

Delegates at the first hui of the Inland Revenue Rūnanga came away inspired to “do the mahi”.

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Hoea te Local Government Waka

A new Local Government Rūnanga held its first hui in March.

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Leading the Way

If a meat inspector from Invercargill can become a PSA President then anybody can.

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On The Job

Rose Lee is not your stereotypical librarian.

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Climate Talk

As we grapple with the upheaval caused by Covid-19, I see people asking whether now is the right time to talk about climate change.

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President's Message

Mā ngā huruhuru, ka rere te manu
It is the feathers that enable the bird to fly

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News in Brief

In our briefs section we reveal what you did in the lockdown, preview the Women's Network Conference, and much more...

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PPE for PSA Photos

PSA care and support workers took part in a Global Day of Action to demand personal protective equipment, pay and respect in April.

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Pets of the PSA

PSA members showed some love for their pets during lockdown - proudly sending in photos of their new office buddies to our PSA Facebook page.

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Te Reo o te Tari

In this issue we bring you some handy kupu for your workspace - whether you're working in the office or at home.

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