Honours for workers on frontline

Honours for workers on frontline

PSA members were to the fore as the Public Service Day awards
were announced in November.

The inaugural Public Service Day – Te Rā Kāwanatanga was held last year so this is the second year the awards have been handed out.

We’re proud of all our members who received Public Service Medals or State Services Commissioner’s Commendations for Frontline Excellence.

“It’s well-earned recognition of the amazing mahi they do to improve the lives of their fellow New Zealanders,” says PSA national secretary Glenn Barclay.


Maree HayesMinistry of Justice court services manager, Maree Hayes

For 43 years, Maree has been putting people first. 

As an Invercargill courts employee, she has a reputation for exceptional customer service, and has brought experience and expertise to a range of national projects. Her spirit of service extends well beyond the workplace. 

Maree helped bring an educational initiative for young people and repeat offenders with serious driving offences to Southland. Her commitment extended to working evenings and weekends with offenders to make a positive impact in their lives.

Diane Fenika

Ministry for Pacific Peoples southern regional partnerships director, Diane Fenika

Diane works tirelessly to ensure the perspectives of South Island Pacific communities are reflected in the design and implementation of programmes affecting Pacific people.

During 19 years of public service, she has shown the ability to earn trust and respect and to build enduring relationships with communities.

She’s passionate about her work, in particular, supporting the development of young Pacific leaders. She is known for creating a safe space for Pacific voices to be nurtured and heard.



Brittnee OBrien

MSD national limited service volunteer coordinator, Brittnee O’Brien

Each year Britnee helps 400 young people through the Limited Service Volunteer course, which builds their confidence and motivation as they enter the workforce or training.

She works to get to know the young people so she can find the right employment opportunities for them. She got a young man who was headed for prison onto a course and supported him through to graduation, so he now has very different prospects.

Brittnee builds relationships with employers, encouraging them to give young people a chance. She’s helped place them in the Police, Defence, hospitals, hotels, call centres, construction, security and traffic management roles.

Rochelle Bouterey

Inland Revenue customer compliance specialist, Rochelle Bouterey

Rochelle is committed to ensuring New Zealanders have trust and confidence in our tax system, and works to ensure it is fair, efficient, and effective.

Her investigation into suspected multi-million dollar income suppression by a restaurant chain led to one of the most significant prosecution cases undertaken by IR in the past decade. 

Rochelle displays the highest standards of integrity, and inspires everyone she works with.

Jacqui Karena and Tiana TimoteoMSD case managers Jacqui Karena and Tiana Timoteo Jacqui and Tiana manage the Community Link in Courts service at the Auckland District Court and helped establish the service at the Manukau District Court. 

The service helps people affected by family violence to get the support they need. 

With six decades of frontline service between them, Jacqui and Tiana (who is not a PSA member) bring strong cultural understanding to their work with Tangata Whenua and Tangata Pacifica.

They also provide a weekly clinic servicing the New Zealand Prostitute Collective, working with transgender, takatapui and sex workers. The pair help Auckland’s most vulnerable people to navigate the social support system in a way that takes away fear and uncertainty.

Corrections probation officers Georgina Delamere and Penni GrayCorrections probation officers Georgina Delamere and Penni Gray Georgie and Penni are helping create safer communities on the isolated East Coast, which has historically been difficult for the Department of Corrections to service. 

Each week they travel 240 kilometres from Ōpōtiki to Potaka and back, working with communities, whānau and external stakeholders to develop a “korowai o manaaki” (wrap around support) to people in predominantly small Māori communities.

These women bring the values of kaitiaki, manaaki, rangatira, wairua, and whānau to their everyday practice.

Often working in isolation, they have to be flexible and adaptable and rely on their local networks and relationships to get things done.

MSD assistant service centre manager Firoza ShaikhMSD assistant service centre manager Firoza Shaikh

Earlier this year Firoza supported the Muslim community in Christchurch and her colleagues in the wake of the terror attacks. Her compassion and empathy enabled her team to work in different ways to make sure the people of Christchurch got the support they needed.

Firoza has now returned to her role in Auckland, where she continues to support the victims and families who have moved up there. Her exceptional service in extraordinary circumstances has made a genuine positive difference in the victims’ lives.

Also in this issue:

President's Message

In October I was fortunate to attend the Council of Trade Unions Conference along with other members of the PSA delegation.

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Obituary: Lynn Middleton

PSA members and staff are deeply saddened by the recent and sudden death on November 13 of former PSA national secretary Lynn Middleton.

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Working for Free

For Pasefika women the statistics are even more damning – they’ve been working for free since September 29 due to a 25.5% pay gap. The pay gap is almost as dire for wāhine Māori – a 22.1% pay gap left them working for free since October 12.

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Kindly leading the way to Equal Pay

For Pasefika women the statistics are even more damning – they’ve been working for free since September 29 due to a 25.5% pay gap.

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Stand Up for Library Workers

At the launch delegate Chantalle Smith spoke of how research for their equal pay claim had found the skills required to do their job could be broken down into 22 separate categories.

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Mana Wahine: ‘Our passion is perceived as a threat'

A survey of wāhine Māori in the PSA has drawn a fantastic response - with more than 900 members taking the time to tell us about their employment experiences.

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Stark statistics help fight for equal pay and transparency

Your salaries generally reflect the gender and ethnic pay gaps seen in the wider workforce with Pākeha men well out in front of other groups.

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Fair Pay Agreements will give workers a fairer deal

That’s why we’ve made a submission on the Government’s new discussion document on FPAs and have been encouraging members to make sure their voices are heard.

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PSAY Hui Inspires Success

After joining the PSA earlier this year, the DOC worker decided to attend the PSAY Hui in August.

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Pasefika Voices on Climate Strike

The PSA proudly supported the School Strike for Climate in September. For some of our Pasefika members the effects of climate change are already hitting home. They tell us why they took part in the rally on Parliament.

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“It opens their eyes”: Sector Māngai elected at Hui

Their role is to organise and advocate for Māori members in their sectors. They also represent their sectors on Te Kōmiti o Te Rūnanga o Ngā Toa Awhina and on sector committees.

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Reducing Māori Health Inequities

The convenor of Te Tira Hauora Kōmiti, a committee of Māori delegates across the DHB sector, presented their submission to the inquiry in November.

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‘It’s important to have Māori and female voices at the table’

Staff from the Ministry’s policy teams have attended UN indigenous rights forums in Geneva and New York.

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100 Years On - Labour is still not a Commodity

Its constitution still strikes a chord for those of us fighting for workers' rights:

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Your voice, our system

The forums will focus on mental health & addiction services, Māori health inequities, and disability services.

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Fearsome fighter

That’s because when she’s not involved in a tough round of negotiations, or doing her day job as a forensic technician, Kelly is likely to be found in the Muay Thai kickboxing ring.

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A lifetime of discovery

As a curator of the hugely popular Awesome Forces exhibition at Te Papa Museum, and co-presenter of TV show, Coast New Zealand, he has also helped bring science to a wider audience.

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Unity in Diversity

In the workplace union members seek to be visible, vocal and valued but for some workers being visible is a risk - not a right they are afforded.

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