We are a values-driven membership organisation representing over 90,000 members across New Zealand. With a proud history of service and advocacy, we are entering an exciting new phase—implementing a modern Membership Management System (MMS/CRM) to better support our members, streamline operations, and deliver value through improved digital services.

We are recruiting for a fixed term 10months Senior Business Analyst to lead the business process analysis and workflow alignment required for the successful implementation of our new iMIS MMS/CRM platform. You will play a critical role bridging the gap between our business users and technical team, ensuring that our processes align with the system’s capabilities and that the solution delivers meaningful outcomes for both staff and members.

 We are looking for someone with:

• Proven experience (5+ years) as a Business Analyst, preferably in large-scale system implementation projects, including CRM or membership systems.
• Strong understanding of business process design and reengineering principles.
• Demonstrated ability to work across diverse stakeholder groups and bridge business-technical communication gaps.
• Excellent documentation and analytical skills, including the ability to produce process maps, workflows, and functional specifications.
• Experience working in Agile, hybrid, or waterfall delivery environments.
• Previous exposure to CRM platforms (e.g., Salesforce, Dynamics 365, iMIS, or similar) is highly desirable.
• Familiarity with the needs of not-for-profits, associations, or membership-based organizations is a plus.

The PSA Te Pūkenga Here Tikanga Mahi is committed to honouring TeTiriti O Waitangi across our organisation and the work we do. Knowledge of te reo and tikanga Māori will therefore be an advantage.

The salary range for this position is $89,130 to $111,025. New employees enter the range on a starting rate based upon previous relevant experience and commensurate with internal relativities.

The PSA is also an EEO employer.

Please download the following documents if you wish to apply:
Senior Business Analyst
Application for Employment form
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For any queries you can contact Liz Byron, Executive Assistant to the National Secretaries on 027 213 7185. Applications close at noon on 18 July 2025.  Completed applications can be emailed to vacancies@psa.org.nz.

The PSA Te Pūkenga Here Tikanga Mahi is the largest union in New Zealand, Aotearoa and is an innovative and dynamic organisation employing 200 staff throughout New Zealand. We have over 95,000 members working in central and local government, health and community services.  As the largest union in New Zealand Aotearoa, we can provide opportunities for organisers to take up leadership roles in our sectors and across the organisation.  

Our core values include advocating members’ interests with a strong effective voice, standing together, supporting and empowering members, individually and collectively.  We embrace diversity and challenge inequality and our actions are characterised by professionalism, integrity and respect. We are a progressive and constructive union, constantly seeking solutions that improve members’ working lives.

The PSA Te Pūkenga Here Tikanga Mahi has a permanent, full time organiser vacancy based in our Auckland office.

We are looking for people with:

• A commitment to the work of trade unions.
• An ability to improve the quality of PSA Te Pukenga Here Tikanga Mahi members’ working lives.
• The capability to build durable working relationships with members, employers, government and industry representatives.
• The skills to develop and support members and delegates in dealing with issues impacting on their working lives.
• Excellent communication, advocacy and leadership skills.
• An ability to work accurately and efficiently under pressure, both independently and as part of a team.

The PSA Te Pūkenga Here Tikanga Mahi is committed to honouring Te Tiriti O Waitangi across our organisation and the work we do. Knowledge of te reo and tikanga Māori will therefore be an advantage.

The salary range for this position is $89,130 to $111,025.  New employees enter the range on a starting rate based upon previous relevant experience and commensurate with internal relativities. Progression to the top of the scale is by regular and automatic service steps.

The PSA is also an EEO employer.

Please download the following documents if you would like to apply:

• Application-for-Employment-FORM
• Organiser-Position-Description
• Competencies

Your application should include a cover letter, CV and a completed application for employment form and is to be emailed to vacancies@psa.org.nz

Applications close 4pm Monday 14 July 2025.

The PSA Te Pūkenga Here Tikanga Mahi is the largest union in New Zealand, Aotearoa and is an innovative and dynamic organisation employing over 200 staff throughout New Zealand. We have over 95,000 members working in central and local government, health and community services. As the largest union in New Zealand Aotearoa, we can provide opportunities for organisers to take up leadership roles in our sectors and across the organisation.

We are recruiting for a General Manager (GM) – Operations & Systems who leads the development and oversight of internal systems that underpin PSA’s strategic and operational effectiveness. The role is responsible for ensuring strong financial stewardship, organisational risk management, legal and regulatory compliance, and continuous improvement in operational systems. The GM contributes to strategic leadership across the union, ensuring that PSA’s infrastructure enables excellent outcomes for members.

We are looking for someone with:

• Senior-level experience in operations, finance or corporate services
• Strong knowledge of financial management and risk governance
• Understanding of union or values-driven environments
• Knowledge of digital systems, data governance and privacy obligations
• Commitment to te Tiriti o Waitangi and equity principles
• Previous CFO or financial management experience is preferred but not essential

The PSA Te Pūkenga Here Tikanga Mahi is committed to honouring Te Tiriti O Waitangi across our organisation and the work we do. Knowledge of te reo and tikanga Māori will therefore be an advantage.

The PSA is also an EEO employer.

Please download the following documents if you wish to apply:
General Manager – Operations and Systems
Application for Employment form

For any queries you can contact Liz Byron, Executive Assistant to the National Secretaries on 027 2137185. Applications close at noon on Friday 11th July 2025. Completed applications can be emailed to liz.byron@psa.org.nz.

The PSA Te Pūkenga Here Tikanga Mahi is the largest union in New Zealand, Aotearoa and is an innovative and dynamic organisation employing 200 staff throughout New Zealand. We have over 95,000 members working in central and local government, health and community services.  As the largest union in New Zealand Aotearoa, we can provide opportunities for organisers to take up leadership roles in our sectors and across the organisation.  

Our core values include advocating members’ interests with a strong effective voice, standing together, supporting and empowering members, individually and collectively.  We embrace diversity and challenge inequality and our actions are characterised by professionalism, integrity and respect. We are a progressive and constructive union, constantly seeking solutions that improve members’ working lives.

The PSA Te Pūkenga Here Tikanga Mahi has a permanent, full time organiser vacancy based in our Christchurch office.

We are looking for people with:

• A commitment to the work of trade unions.
• An ability to improve the quality of PSA Te Pukenga Here Tikanga Mahi members’ working lives.
• The capability to build durable working relationships with members, employers, government and industry representatives.
• The skills to develop and support members and delegates in dealing with issues impacting on their working lives.
• Excellent communication, advocacy and leadership skills.
• An ability to work accurately and efficiently under pressure, both independently and as part of a team.

The PSA Te Pūkenga Here Tikanga Mahi is committed to honouring Te Tiriti O Waitangi across our organisation and the work we do. Knowledge of te reo and tikanga Māori will therefore be an advantage.

The salary range for this position is $89,130 to $111,025.  New employees enter the range on a starting rate based upon previous relevant experience and commensurate with internal relativities. Progression to the top of the scale is by regular and automatic service steps.

The PSA is also an EEO employer.

Please download the following documents if you would like to apply:

• Application-for-Employment-FORM
• Organiser-Position-Description
• Competencies

Your application should include a cover letter, CV and a completed application for employment form and is to be emailed to vacancies@psa.org.nz

Applications close 4pm Wednesday 2 July 2025.

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