The PSA is opposing a new proposal by the Ministry of Social Development (MSD) to cut security personnel at its service centres as irresponsible and dangerous.
After reducing the number of security guards at 20 regional MSD Service Centres earlier this year, the agency has proposed to cut teams at a further 22 sites from three security guards per site to two.
“We’re disappointed that MSD has forged ahead with their proposal to reduce security guard numbers at its sites, even as MSD workers say they already feel unsafe at work,” Te Pūkenga Here Tikanga Mahi Public Service Association National Secretary, Fleur Fitzsimons, says. “It is irresponsible and dangerous to cut security numbers.”
“The tragedy at Ashburton looms large in workers’ minds, with many people saying that it’s just a matter of time before another major act of violence and even loss of life.
“Every worker deserves to be safe at work. No-one’s whānau should have to worry about whether their loved one is coming home.
“As well as that, everyone visiting an MSD site deserves to be safe.
“The PSA is calling on MSD to ditch this proposal and instate at least three security guards in every Service Centre in the country.”
We want to see MSD re-instate security outside the Service Centre doors to help vet people before they come in, and installing polycarbonate screens between staff desks and the public area.
According to official data from MSD, security incidents have decreased this year.
However, PSA workers dispute this, saying that that violence is under-reported, increasingly normalised, and becoming more aggressive.
“Staff face regular incidents of aggression, including people jumping over their desks, spitting, throwing objects, and making bomb and gun threats.
“Changes to the benefit system under the coalition government, including the traffic light system and harsher sanctions, mean that people visiting MSD Service Centres are under extreme pressure.
“The staff who are there to help them have a large workload, and report having to rush from client to client – even staff deployed to train others say they don’t have the resources to do their job to a high standard.
Consultation with staff at the affected sites closes on 12 August. The PSA will be calling on MSD to reject the proposal and instead strengthen security at all MSD Service Centres.
Previous PSA statements:
MSD plan to cut security guards risks repeating mistakes of the past
Notes to editors:
Affected Service Centres are located in:
